Home Care Frequently Asked Questions
What kind of Caregiver coverage do you provide?
We provide services for a minimum of 2 hours per visit up to 24 hours a day, 7 days per week, and 365 days per year. We will be there for you every day including weekends and holidays if needed.
Can you provide transportation?
Yes, we provide transportation for many of our clients. This is just one of many services that allow our clients to remain in their homes. Transportation is usually combined with other services. Every aide must provide a copy of their driver’s license, auto insurance, and BMV check before being considered to help you. There is a 58 cent, per mile charge if the aide uses his/her own vehicle while at work. The client may also choose for our aide to drive their vehicle, in which case there will be no mileage charge.
How do you determine the services I or my family member will need?
What services are offered?
How do I pay for services?
Our services are typically covered by private pay and long term care insurance coverage if you have a policy. Veterans and spouses of deceased veterans may also qualify for VA funding through the Veterans Administration Aid and Attendance program. As an approved VetAssist provider, we help families with their VA application. Medical insurance companies (including Medicare and primary insurance providers) do not cover non-medical care services rendered at home. We do accept payment by check or electronic funds transfer.
What does it cost?
Our basic rate is $21/hr. however this rate can be slightly lower or slightly higher depending on the complete care plan that’s developed based on the specific needs of each client. This rate is highly competitive within our local market.
I know people who only pay $15/hr. or less for these types of services, how can you say you’re rate is highly competitive?
How are employees screened?
We perform comprehensive national, state and local background checks, drug screens and DMV record checks on all our Caregivers. We also perform personal and business reference checks on all new hires.